![]() ![]() The user accounts are distinct and the phone objects are distinct in our system, even if they represent the same physical device. End-user accounts are distinct from administrator accounts in Duo. That would mean activating the BW User on the device with Deactivate the Dou Admin on the same device. This is referring to your previously activated end-user Duo account on your old phone. ![]() ![]() If activation is done on a per user basis why does the warning on the activate page say “ANY existing credential”? This is because, as mentioned, you have to reactivate Duo Mobile for your Duo Admin account and also you have to reactivate Duo Mobile for your end-user account. You have to reactivate Duo Mobile for your Duo Admin account and also you have to reactivate Duo Mobile for your end-user account.įrom your repeated questions it sounds like you only reactivated the Duo admin account and not the end-user account. The Duo end-user account that you use to sign into the applications you protect with Duo as a user of that application (in your case Bitwarden). The Duo Admin account that you use to log into the Duo Admin Panel at. It makes no sense to me how a re-activation of the phone only re-activated 1 of 2 accounts.įrustrated and considering using a different 2FA solution for BW. If it’s activating the NEW phone and invalidating the OLD phone, why does it say “invalidate ANY credential for THIS device”? I need to keep admin cred on new phone but also bring the BW User cred to new phone. If activation is done on a per user basis why does the warning on the activate page say “ANY existing credential”? That would mean activating the BW User on the device with Deactivate the Dou Admin on the same device. This is even after the Duo app has been activated for the admin account on the new phone. Within 2FA devices the number is there, but the model still shows the old phone model. Implementation of the product for personal use case is confusing and seems flawed.įWIW - the new phone has the same number as the old phone, but that’s almost always the case people are in. Why did the previous activation of the new phone only activate the admin account? The steps you suggest are for activating a phone, which I have already done. ![]()
0 Comments
Leave a Reply. |